Do you offer same-day delivery?

Yes! We offer same-day delivery across all major cities in India. Place your order before 2 PM for same-day delivery. Midnight delivery is also available for those special surprise moments.

Can I customize my gift?

Absolutely! Add a personalized message card, choose your preferred wrapping style, or create a custom gift hamper. Our team can help you design the perfect gift for any occasion.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, Net Banking, Paytm, Google Pay, and PhonePe. EMI options are available for orders above Rs. 5,000. Cash on delivery is available in select pin codes.

How do I track my order?

Once your order is placed, you'll receive an SMS. Our delivery partner will also send you updates each part of the delivery cycle through SMS notifications.

What if I need to change the delivery address?

Contact our customer support within 2 hours of placing your order. We'll do our best to accommodate changes. For same-day deliveries, please call our helpline immediately at +91-93512-21905.

Do you offer international delivery?

We also offer international shipping to selected countries. International shipping charges and estimated delivery times vary depending on the destination country, product, and shipping method. Please check the product page or enter your delivery location to confirm availability, applicable shipping charges, and estimated delivery time before placing your order.

What is your return and refund policy?

We only offer return in general, we suggest check the product during delivery and if you found the product damaged do not receive the product. During delivery ig you found product damaged or not delivered. Simply share a video of the damaged product within 1 hours of delivery. Refunds are processed within 1-5 business days to your original payment method.

Can I schedule a delivery for a future date?

Of course! You can schedule deliveries up to 30 days in advance. Perfect for birthdays, anniversaries, and special occasions. Just add your preferred date and time during checkout the additional instruction option. And any doubts call or whatsapp us during office hours.

How do I contact customer support?

Our support team is available 24/7 via WhatsApp, chat button on our website, or call us at +91-93512-21905. You can also email us at treemygifts@gmail.com. We typically respond within 2 hours.